Contact: Chip Lister
Managing Director
212.633.1100
info@radius-global.com

::Case in Point: A major food manufacturer was developing new flavors of a snack cup and wanted to understand what product improvements might foster greater consumer acceptance. Sensor modeling demonstrated that while heightening sweetness would lead to greater purchase interest, increasing the overall flavor and the specific snack flavor would actually decrease purchase interest. The directions for impacting purchase interest were to improve the naturalness of the product's flavor and eliminate the product's aftertaste, both of which were seemingly "minor" issues based on traditional analyses.


Strategies: Sensor™

Radius Global Market Research understands that identifying product improvements to drive consumer acceptance is paramount in an era where consumers have a multitude of choices. Sensor™ is our proprietary technique for identifying the product characteristics that most impact consumers' purchase commitment, allowing you to give direction to R&D for product improvements that increase interest.

Adding Sensor™ to your product test allows you to identify the critical product dimensions which really drive consumer interest. You can model the effects of product changes to any attribute — individually or in combination — and recommend targeted directions for product enhancements that lead to stronger purchase commitment.

How is Sensor™ different?
Traditional penalty analysis relies on small samples of consumers who find a product to be "off" on a dimension — too strong in flavor or too weak in aroma — and computes how much of a penalty these consumers assign to their overall product evaluation compared to consumers who feel the product is "just right" on this dimension. Sensor™ uses Sensory Quantification Questions to elicit all consumers' product evaluations. These questions are straightforward and incorporate a "hidden" scale which the consumer doesn't see, so they are not fixated on the actual "value" assigned to the product for any characteristic.

For more details, download PDF.